Are you an efficient, effective and respected supervisor in your procurement or supply chain environment?
23 & 24 June 2016, Gauteng
This course equips those who have been entrusted with the responsibility of leading, directing and motivating others with the necessary skills, knowledge and competencies required to dramatically influence employee performance and behaviour.
You will learn
- Understand and demonstrate the various types of behaviour that facilitate effective supervision of Procurement and Supply Chain activities; including supportive; accommodative and directive behaviour., Deal with poor performance and complaints: guidelines on dealing with unacceptable behaviour and demonstrating understanding through role-play/feedback sessions based on Procurement and Supply Chain case studies., Understand the various management styles and recognise your personal style., Apply the role of supervisor as a business manager dealing with planning; organising; leading and controlling., Understand and apply performance management processes; including components of performance; the 7 levels of work and how to deal with poor performance., Understand macro and micro environments., Manage change and the resistance to change., Participative management: delegating and encouraging suggestions.
Who should attend
- Procurement and Supply Chain Managers, Senior Buyers, Contract Managers, Team Leaders, All aspiring Managers